Shipping policy

We ship within the continental United States. All orders are shipped from New Jersey City.

For continental U.S. orders under $100, we ship via USPS and UPS for a flat rate of $7.95. Free ground shipping on all orders over $100. It usually takes 1-2 business days (Mon - Fri) for your orders to be processed and shipped out. Domestic orders are usually delivered within 5-7 business days after the orders are shipped. Please note that original shipping charges are non-refundable.

Need your order sooner? Upgrade to express shipping. Shipping rates will be calculated based on your location.

For Alaska, Hawaii, and Puerto Rico orders, shipping rates will be calculated based on your location.

 *If there is a pre-order item in your order, we will ship everything after the pre-order item becomes available. Please contact us if you would like the shipment to be arranged separately. 

 *Please make sure your shipping address, including city and zip code, is correct. PAWBAE is not responsible for any orders that can't be delivered due to the wrong shipping address provided.